The Ultimate Guide to Selling on the Phone

TELESALES SECRETS: A Guide To Selling On The Phone

by David Rohrbacher

4.4 out of 5

Language	:	English
File size	:	1514 KB
Text-to-Speech	:	Enabled
Screen Reader	:	Supported
Enhanced typesetting	:	Enabled
Word Wise	:	Enabled
Print length	:	192 pages
Lending	:	Enabled

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Selling on the phone is a challenging but rewarding career. It requires a unique set of skills and knowledge, but it can also be very lucrative. If you're looking to get started in phone sales, or if you're looking to improve your skills, this guide is for you.

Building Rapport

The first step to selling on the phone is building rapport with your prospect. This means creating a connection with them and establishing trust. There are a few things you can do to build rapport:

• Be friendly and approachable. Smile when you're talking on the phone, and use a warm and inviting tone of voice.
• Listen to your prospect. Pay attention to what they're saying, and ask questions to show that you're interested in their needs.
• Find common ground. Identify something that you have in common with your prospect, and use it to build a connection.

Handling Objections

Once you've built rapport with your prospect, you'll need to be prepared to handle objections. Objections are natural, and they're a sign that your prospect is interested in what you're selling. The key is to handle objections professionally and respectfully.

There are a few different ways to handle objections:

• Acknowledge the objection. Let your prospect know that you understand their concern.
• Restate the objection. Repeat the objection back to your prospect, to make sure that you understand it correctly.
• Provide a solution. Offer a solution to the objection that meets the prospect's needs.
• Move on. If you can't resolve the objection, move on to the next point.

Closing the Deal

Once you've handled any objections, it's time to close the deal. This is the moment when you ask for the sale. There are a few different ways to close a deal:

• The direct close. This is the most straightforward way to close a deal. Simply ask your prospect if they're ready to buy.
• The alternative close. This close offers your prospect two choices, both of which lead to a sale. For example, you could say, "Would you like to buy the product today, or would you like to learn more about it?"
• The assumptive close. This close assumes that your prospect is going to buy the product. For example, you could say, "I'm going to go ahead and process your order. Is that okay?"

No matter which closing technique you use, be confident and professional. Remember, you've earned the right to ask for the sale. If you follow the tips in this guide, you'll be well on your way to success in phone sales.

Selling on the phone is a challenging but rewarding career. It requires a unique set of skills and knowledge, but it can also be very lucrative. If you're looking to get started in phone sales, or if you're looking to improve your skills, this guide is for you.

Follow the tips in this guide, and you'll be well on your way to success in phone sales.

TELESALES SECRETS: A Guide To Selling On The Phone

by David Rohrbacher

4.4 out of 5

Language	:	English
File size	:	1514 KB
Text-to-Speech	:	Enabled
Screen Reader	:	Supported
Enhanced typesetting	:	Enabled
Word Wise	:	Enabled
Print length	:	192 pages
Lending	:	Enabled

FREE